How do I know what type of acne I have?
At your first visit, our doctor examines your skin to identify whether you have inflammatory, clogged-pore, cystic, or hormonal acne — since each type needs a different approach, this assessment is the first and most important step before any treatment plan is created.
How much does acne treatment cost at SkinLab?
Pricing depends on your specific skin condition and the treatment plan recommended after your consultation. We keep pricing transparent and fair — you'll know the full cost before starting any treatment, with no hidden fees.
How long does it take to see results?
Most clients start noticing visible improvement within 4-6 weeks, though full results depend on your acne type, severity, and how consistently you follow the treatment plan — your doctor will set realistic expectations at your first consultation.
Can SkinLab treat acne scars and dark spots?
Yes. We treat both pitted (indented) scars and post-acne dark marks, using the right method for each — including Virtue RF technology for deeper scarring.
What is Virtue RF technology?
Virtue RF is a radiofrequency microneedling technology that stimulates collagen production deep in the skin, helping to smooth pitted acne scars and improve skin texture.
Do I need to book an appointment in advance?
We recommend booking ahead to guarantee your preferred time, though walk-ins are welcome based on availability — message us on Messenger or Telegram, or call our hotline to schedule your free skin assessment.
Is SkinLab suitable for oily or sensitive skin?
Yes. Every treatment plan starts with a skin assessment, so your doctor tailors the treatment and product recommendations specifically to your skin type.
Where is SkinLab located and what are the opening hours?
SkinLab is at Home 18A, Street 163, Toul Svay Prey, Khan Beoung Keng Kang (Kroy Tonle Basak), Phnom Penh — open daily from 9 AM to 8 PM.
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